CANCELLATION POLICY

Reservation Cancellation Policy: Individual reservation cancellations must be made 24 hours prior to your original pickup time and are subject to a 20% booking fee. Individual reservation cancellations received within 24 hours of your reservation are non-refundable. Event Shuttle cancellations must be made at least 72 hours prior to the start of the event. Shuttles cancelled within 72 hours of the start time will be charged the full amount contracted.

Deposit Cancellation Policy: A total group cancellation will result in a 15% charge of the total estimated group amount, if the group is cancelled outside of 15 days of your first arrival. Cancellations made within 14 days of your first arrival will result in a total forfeiture of your deposit.